Secure payment

What payment method do you accept?

- Payment services provided by 2Checkout.com, Inc. We accept all major credit and debit cards (Visa, Mastercard, American Express, JCB credit card.).

- We accept Paypal, Western Union transfer and bank wire transfer. If you would like to pay using Western Union or bank wire transfer please contact first our customer service.

- We also accept the following Chinese payment provider : Alipay (www.alipay.com), 99Bill (www.99bill.com). If you would like to use them please contact first our customer service.

With some cards you need to request online transactions with your bank. If you experience any problems when you try to place an order please contact our customer service team who will help you to make sure that the order is accepted.

When will my credit card be charged?

We charge your credit card when you place the order. We use a very secure payment platform that enables us to charge your card immediately.

Is is safe to give my credit card detail on the internet ?

At iweiyi.com we only use the very best in security for our online payments. We use GeoTrust QuickSSL from GeoTrust. Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site web servers are private and secure.

Also, to add one more layer of security, you will not enter your credit card details on our website, but will enter them on the secure payment page of 2checkout (payment gateway company).

Currency

Orders will always be charged in US Dollars.

Cancellation policy

In the case that you want to cancel an order, you will be given a full refund if you have given us a minimum of 7 days notice before the delivery date.

If notice of cancelation arrives less than 7 days before the delivery date you will only be given a refund minus 10 US Dollars.

If notice is given less than 24 hours before the delivery date no refund will be given.

Please note that all refunds will be made minus any taxes, charges or currency conversions incurred by iweiyi.com during the transaction.

Duplicated order

If you placed 2 or more identical orders you will receive a full refund for the duplicated order, provided that the local florist does not make and deliver the item.

If the local florist does deliver the item we cannot give a refund. Iweiyi.com cannot be held responsible for duplicated orders.